RU
EN
Warranty and Returns
Dear customers, before you put your sign, please make sure that the goods are complete and free from defects. If there are any defects, the Buyer has the right to refuse the goods.
According to the Federal Law On Protection of Consumers from 02.07.1992 No.2300−1 (eds. From 07.13.2015), art. 21:

1. In the event that the consumer discovers defects in the goods (which were not agreed in advance) and submits a demand for its replacement, the seller (manufacturer, authorized organization or authorized individual entrepreneur, importer) is to replace such goods within seven days from the date of the specified demand by the consumer, and if an additional check of the quality of such goods is necessary by the seller (manufacturer, authorized organization or authorized individual entrepreneur, importer) — within twenty days from the date of the specified requirement.

If the seller (manufacturer, authorized organization or authorized individual entrepreneur, importer) does not have the goods necessary for replacement at the time of the request, the replacement must be carried out within a month from the date of such request.

If it takes more than seven days to replace the goods, at the request of the consumer, the seller (manufacturer or an authorized organization or an authorized individual entrepreneur), within three days from the date of the submission of the request for replacement of the goods, is obliged to provide the consumer free of charge for temporary use for the period of replacement durable goods possessing these the same basic consumer properties, ensuring its delivery at their own expense. This rule does not apply to goods, the list of which is determined in accordance with paragraph 2 of Article 20 of this Law.

2. A product of inadequate quality must be replaced with a new product, an unused product. (Art. 25) When replacing the goods, the warranty period is calculated anew from the date of transfer of the goods to the consumer. Requirements for the return of funds or the exchange of goods can be satisfied only if the goods were not in use, their consumer properties, packaging were preserved and there is evidence of its purchase from this seller (sales or cash receipt, other document confirming payment for the goods).

You can find complete information on the return and exchange in the Federal Law On Protection of Consumers.
Return and exchange of good quality goods
Before using the product, please make sure that the product suits you in all respects. The consumer has the right to return or exchange a non-food product of good quality for a similar product from the seller from whom this product was purchased, if the specified product did not fit in shape, size, style, colour, size or configuration.

The consumer has the right to return or exchange a non-food product of good quality within fourteen days, excluding the day of purchase. The return or exchange of a non-food product of good quality is carried out if the specified product was not in use, its presentation, consumer properties, seals, factory labels are preserved, and there is also a sales receipt or cashier’s receipt or other document confirming payment for the specified product. The consumer’s lack of a sales receipt or cashier’s check or other document confirming payment for the goods does not deprive him of the opportunity to refer to the testimony.
Order a free measurement and consultation
By filling out the form you agree to the processing of personal data
according to the Privacy Policy
Moscow
33, Kutuzovsky Avenue
+7 906 040-66-55
OOO Svezhiy vzglyad

Taxpayer Identification Number (INN): 7728450696
Tax Registration Reason Code (KPP): 773005001

Acc. at Sovkombank (PAO) 40702810000070800671
RCBIC 044525360
Corr. acc. 30101810445250000360

Director Genetal: Kuznetsov Vadim Aleksandrovich
Write us in WhatsApp
Order a free* measurement and consultation and we will visit you within a week at a convenient for you time
Leave your contacts and our manager will contact you and discuss the exact date and time of our arrival.
By filling out the form, you agree to the processing of personal data in accordance with
Privacy Policy
*Please note that measuring outside of St. Petersburg or Moscow is charged additionally 300 rubles + 30 rubles per km.
Order a cost calculation
Leave your contacts and our manager will advise you on the cost of installing an Orion warm baseboard in your room
By filling out the form, you agree to the processing of personal data in accordance with
Privacy Policy
Installation consultation
Leave your phone number and our manager will call you back and advise on the installation of a warm baseboard system
By filling out the form, you agree to the processing of personal data in accordance with
Privacy Policy
Click to order
Cart
Total: 
Name
E-mail
Telephone number
By filling out the form, you agree to the processing of personal data in accordance with
Privacy Policy
The manager will call you back and clarify the details of the order.
Читайте отзывы покупателей и оценивайте качество магазина на Яндекс.Маркете
WhatsApp